STAFF
We ensure our personnel are skilled and capable by employing a thorough recruitment and selection process, coupled with continuous training, fostering development and providing supervision. We stress the importance of matching client needs with the competencies and preference of their caregivers.
The Trusted Approach
The Trusted Approach represents our proprietary methodology created to validate and assess the skills of our caregivers. This distinct, four-part strategy ensures that our caregivers are equipped and ready even prior to being matched with service users. This enables us to provide prompt solutions to our clients, while maintaining integrity and reducing operational variability.
4-part strategy:
Before commencing care duties, we guarantee that all personnel have
Completed a successful interview
An up-to-date Enhanced Disclosure and Barring Service (DBS) check, previously known as a criminal record bureau check
Provided two satisfactory references
And lastly, finished a new-starter program along with compulsory training modules, which encompass first aid, safeguarding and infection control.